jilboss Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jilboss ("jilboss," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the jilboss online gaming platform available at jilboss.net and any associated mobile or web applications (collectively, the "Platform").

jilboss is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

This Policy should be read together with the jilboss Terms and Conditions, which govern your overall use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, jilboss acts as the personal information controller (PIC) in respect of the personal data it collects from players and users of the Platform. As the PIC, jilboss determines the purposes and means of processing your personal data.

jilboss has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data privacy laws and this Policy. Contact details for the DPO are provided in Section 16 of this Policy.

3. Personal Data We Collect

jilboss collects the following categories of personal data from players and users of the Platform:

3.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for age verification — you must be 21 or older);
• Gender;
• Nationality and country of residence;
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Philippine mobile number;
• Email address;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID);
• Selfie or facial image for liveness verification;
• Proof of address documents where required.

3.3 Financial & Transaction Data

• GCash mobile number and account reference;
• PayMaya / Maya account reference;
• Philippine bank account details (bank name, account number, account name) for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, or other accepted banks;
• Debit card details (card number masked, expiry date);
• Deposit and withdrawal transaction history;
• Account balance and gaming transaction records.

3.4 Gaming & Activity Data

• Game play history, including games played, bets placed, wins, and losses;
• Session duration and login/logout timestamps;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status).

3.5 Technical & Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Unique device identifiers;
• Cookie data and session tokens (see Section 9).

3.6 Communications Data

• Records of your communications with jilboss customer support (live chat transcripts, email correspondence);
• Feedback, complaints, and survey responses.

4. How We Collect Your Data

jilboss collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions;
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform (see Section 9);
• From third-party service providers — including identity verification providers, payment processors (GCash, PayMaya, Philippine banks), and fraud detection services, who may share data with us in connection with your use of the Platform;
• From publicly available sources — such as government databases or credit reference agencies, where permitted by applicable Philippine law, for the purpose of verifying your identity or detecting fraud.

5. Purpose & Legal Basis for Processing

jilboss processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:

6. Data Sharing & Disclosure

jilboss does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Payment Processors

We share necessary financial data with GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

6.2 Identity Verification Providers

We share identity documents and biometric data with accredited KYC and identity verification service providers for the purpose of verifying your identity and age in compliance with our legal obligations.

6.3 Regulatory & Law Enforcement Authorities

jilboss may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive.

6.4 Fraud Prevention & Security Services

We may share data with fraud detection and cybersecurity service providers to protect the integrity of the jilboss Platform and the security of all players' accounts.

6.5 Professional Advisers

We may share data with our legal, accounting, and auditing advisers where necessary for the conduct of our business, subject to professional confidentiality obligations.

7. Data Retention

jilboss retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, jilboss will securely delete or anonymize your personal data in accordance with its data disposal procedures.

8. Data Security

jilboss implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilboss Platform;
• Encryption at rest for sensitive personal and financial data stored on jilboss servers;
• Two-factor authentication (2FA) available for all player accounts;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the Platform;
• Intrusion detection systems and 24/7 security monitoring;
• Staff training on data privacy and security best practices.

9. Cookies & Tracking Technologies

jilboss uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The following types of cookies are used:

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the jilboss Platform. Consent to non-essential cookies may be withdrawn at any time through your account settings or browser controls.

10. Your Privacy Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jilboss:

To exercise any of these rights, please contact the jilboss Data Protection Officer using the details in Section 16. jilboss will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

11. Minors & Age Policy

The jilboss Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine gaming regulations. jilboss does not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory step in the jilboss registration and KYC process. Players are required to provide valid proof of age before their accounts are fully activated and before any withdrawals are processed.

12. Cross-Border Data Transfers

jilboss primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud detection services.

Where such transfers occur, jilboss ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC regulations. These safeguards may include contractual data protection clauses, adequacy assessments, or other mechanisms recognized under Philippine law.

By using the jilboss Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13. Marketing Communications

With your consent, jilboss may send you promotional communications about new games, bonuses, special offers, and other jilboss promotions via SMS, push notification, or email to your registered Philippine mobile number or email address.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in your jilboss account settings;
• Clicking the "unsubscribe" link in any marketing email;
• Contacting jilboss customer support via live chat and requesting removal from marketing lists.

Please note that opting out of marketing communications will not affect transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.

14. Third-Party Services & Links

The jilboss Platform may contain references to third-party services, such as payment providers (GCash, PayMaya, Philippine banks). These third-party services have their own privacy policies, which govern their collection and use of your personal data. jilboss is not responsible for the privacy practices of third-party service providers.

We encourage you to review the privacy policies of any third-party services you use in connection with your jilboss account, particularly your chosen payment provider, before sharing your personal data with them.

15. Changes to This Privacy Policy

jilboss reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, jilboss will notify registered players via SMS or email to their registered contact details, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the jilboss Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure.

The most current version of this Privacy Policy is always available at jilboss.net/privacy-policy.

16. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilboss, please contact our Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 on the jilboss Platform — the fastest way to reach our Filipino support team for privacy-related queries.
• Email (DPO): [email protected]
• General Support: [email protected]

jilboss will acknowledge all privacy-related requests within three (3) business days and will endeavor to resolve them within fifteen (15) business days. For complex requests, we may require additional time and will notify you accordingly.